6. The number of appointments may vary as you build your schedule and client profile. Which best describes your situation? *
7. Important: This is not a W-2 position where you will be assigned work every day. During your trial period, expect approximately 2-3 cleaning appointments per week, usually 2-3 service hours each. After the trial period, it may take another 1-2 months to build a steadier flow of appointments as clients request you again and recurring cleanings are added. Would this starting schedule work for you? *
1099 Role & Variable Income: This is not a W-2 position with daily assigned work or fixed weekly hours. During your trial period, expect approximately 2-3 cleaning appointments per week, usually 2-3 service hours each. A fuller schedule is built over time through customer demand, your genuine availability, client requests, satisfaction and retention, and your performance. The economy, marketing results, and seasonality also affect how much work is available. Some weeks may be lower or higher, and we do not promise a minimum number of appointments, service hours, or income.
Which statement best matches your needs? *
Customer-Driven Scheduling: Customers request cleaning times, and appointments are coordinated with your confirmed availability and acceptance. This means:
- At the start, it may take time before your first appointments are confirmed. Customers can schedule anywhere from a few days to 3-4 weeks out, and sometimes even a month.
- You will not always have back-to-back appointments right away. Your schedule builds over time as customers choose you and book recurring services.
- Because we service private homes, the client has the final say over who they allow into their property. Whether a client commits to a recurring schedule (weekly, bi-weekly, etc.) is entirely their decision.
- The more available and reliable you are, the faster your schedule will fill up.
Do you understand that appointment timing depends on customer demand and your confirmed availability? *
Schedule Management: Subcontractor retains full discretion to accept or reject any offered cleaning assignment. However, once Subcontractor accepts a specific assignment, they commit to completing it at the client-specified time (typically between 10 AM and 2 PM Eastern Time). If Subcontractor is unable to fulfill an already accepted assignment, they must notify ACT at least 48 hours in advance to allow time to secure a replacement contractor.
If an assignment is accepted less than 48 hours before its start, or an unforeseen event prevents 48-hour notice, contact ACT as soon as you know you cannot fulfill it. If an emergency prevents contact, contact ACT as soon as reasonably possible. The notice requirement applies to already accepted assignments; it does not require advance permission to change general availability or decline an unaccepted offer.
You can update your general availability through the app or by contacting the concierge or scheduling department.
Do you understand that you are responsible for managing and updating your schedule? *
Accepted Assignments: Listing availability does not itself accept a specific job. Confirm its date, time, location and scope before accepting.
Subcontractor agrees to complete all accepted assignments to the quality standards outlined in the job order. Failure to meet these standards constitutes a breach of this agreement. ACT reserves the right to terminate this agreement immediately if Subcontractor repeatedly fails to meet contract specifications or fails to cure a reported deficiency.
A reported deficiency must identify the unmet job-order specification and be substantiated by photographic documentation, inspection, or mutual agreement. ACT will communicate the deficiency and the required correction before relying on a failure to cure. The Subcontractor determines the manner and method of the corrective work, subject to the accepted scope and applicable safety requirements.
As an independent business, Subcontractor is under no obligation to accept a minimum number of assignments. However, for administrative purposes, if Subcontractor neither accepts any assignments nor communicates with the ACT office for a period of five (5) consecutive business days, ACT may classify the Subcontractor’s vendor profile as inactive and close the agreement.
Accepting an assignment or communicating with the ACT office interrupts the inactivity period. Administrative closure does not cancel payment owed for services performed or eligible mileage earned, change the accepted deposit-refund terms, or authorize deleting retained service and payment records.
Do you understand the importance of maintaining accurate availability? *
